14. Refund or Void Transaction

You can use the refund transaction API to refund a transaction to a customer. The refund is based on the amount you provide. You can provide a partial or complete refund.

If you do not specify an amount, a customer receives the complete refund. Velocity exposes an API to cancel an authorized transaction or refund a captured transaction based on the status of the transaction. The Amount field can take values equal to or less that the captured or authorized amount.

Path Name	Path Details
End Point	[Velocity URL]/mpoint/ refund
Format/Content Type	text/xml
Authentication	HTTP basic access authentication

14.1 Request

The following is an example of a Refund Transaction request:

<?xml version="1.0" encoding="UTF-8"?>
<root>
  <refund client-id = "[integer]">
      <transaction order-no="XCDFGG" id="1859798">
        <amount country-id="200">14000</amount>
        <external_claim_reference>ABCD1234</external_claim_reference>
      </transaction>
      <source>API</source>
  </refund>
</root>

The parameters are listed and defined in the table below.

Parameter	Type	Description
external_claim_reference	String	The External Claim Reference number for refund request. Optional. Maximum length – 20 characters.
source	String	The source of refund request. Optional. Maximum length – 20 characters.

14.2 Response

The following is an example of a Refund Transaction response:

Note: If the status code is 1000, the refund is successful. Other rest response codes indicate a failure. Refer to Refund Payment codes for details.

<?xml version="1.0" encoding="UTF-8"?>
<root>
    <status code="1000"> [message] <status/>
</root>

OR

<?xml version="1.0" encoding="UTF-8"?>
<root>
    <status code="9400">
	<!--For Exceptions-->
        <exception type="http">
            <code>400</code>
        </exception>
    </status>
</root>