`<initialize-payment>` Codes

The following table provides information about the codes that you can receive after you initialize a payment.

Code	Description
1	Client ID / Account does not match.
2	Invalid client ID
3	Unknown client ID
4	Client disabled
11	Undefined account
12	Invalid account
13	Unknown account
14	Account disabled
53	Amount is more than pending amount.
400	Wrong operation: initialize.
401	Authentication Failed.
415	Invalid XML Document.
1002	Internal database error - Unable to create a new Transaction. Contact [email protected]
1003	Internal database error - Unable to insert new message for Transaction. Contact [email protected]
1004	Internal database error - Unable to update Transaction. Contact [email protected]
4021	Payment failed: You have exceeded the maximum number of attempts.
4039	Payment session is already completed.

`<authorize-payment>` Codes

The following table describes the codes you can receive after you request to authorize a payment.

Code	Description
1	Undefined client ID
2	Invalid client ID
3	Unknown client ID
4	Client disabled.
11	Undefined account.
12	Invalid account.
13	Unknown account.
14	Account disabled.
24	The selected payment card is not available.
26	Undefined password.
27	Password is too short; min length is 6 characters.
28	Password is too long; max length is 50 characters.
29	Password contains invalid characters `‘`or`’`
31	Authentication failed.
32	Authentication failed – Next invalid attempt will delete the account.
33	Authentication failed – Account deleted.
34	Authentication rejected by the single sign-on server.
35	User account not found.
36	A timeout occurred while communicating with the single sign-on server.
37	Mobile number not verified.
38	Unable to perform single sign-on due to invalid Security Token or Authentication URL.
39	User account disabled.
41	Undefined card ID.
42	ID for the stored card is too small, min value is 1.
43	Stored card not found.
43	Insufficient balance on voucher.
44	Stored card disabled.
45	Voucher and Redeem device-ids not equal.
48	Voucher payment temporarily locked.
51	Insufficient balance on e-money account.
52	Amount is more than pending amount.
53	Amount is more than pending amount.
59	Authorization type not supported for the transaction.
79	An unknown error occurred while retrieving payment data from third-party wallet. Card has been blocked.
90	The connection timed out while authorizing the payment with the PSP.
92	Authorization rejected by PSP / Acquirer.
99	Unknown PSP / Acquirer.
100	Payment authorized using a stored card/Invoice.
101	Payment authorized using e-money account.
102	Payment authorized using loyalty account.
103	Authorization already in progress.
400	Wrong operation: authorization.
401	Authentication Failed.
404	Transaction with ID:`<Transaction ID>`.
415	Invalid XML Document.
1002	Internal database error - Unable to create a new Transaction. Contact [email protected].
1003	Internal database error - Unable to insert new message for Transaction. Contact [email protected].
1004	Internal database error - Unable to update Transaction. Contact [email protected].
2000	Payment authorized.
2009	Payment authorized and card stored.
2010	Authorization Declined or Rejected

`<capture>` Codes

The following table provides information about the codes that you can receive after you send a Capture request.

Code	Description
1	Client ID / Account does not match.
400	Invalid request
401	Authorization failed.
415	Invalid XML Document.
500	Internal Error.
997	Capture not supported.
998	Network error.
999	Declined.
1000	Transaction captured successfully.

`<refund>` Codes

The following table describes the codes you can receive after you send a Refund request.

Code	Description
1000	Transaction refunded successfully.
1001	Transaction cancelled successfully.
1100	Refund Initiated.
9400	Invalid request.
9502	Bad gateway.
9500	Internal sever error.

Other Codes

Code	Category	Type	Description
1001	Payment	Payment Initialized with Velocity	The payment transaction is created in the Velocity database.
1009	Payment	Payment Initialized with PSP	The payment processor responsible for authorizing the payment has been initialized.
1991	Callback	Merchant Callback Constructed	The callback to the merchant application sent to callback-url has been constructed.
1992	Callback	Callback Connected	The connection with the merchant callback URL is established.
1993	Callback	Callback Connection Failed	The connection with the merchant callback URL failed.
1990	Callback	Callback Accepted	The merchant system returned an HTTP 200 OK and received the callback.
1995	Callback	Callback Rejected	The merchant system returned an HTTP $XX/5XX Error and rejected the callback.
2000	Payment	Authorized	The payment has been authorized successfully by the PSP.
2002	Payment	Cancelled	The authorized payment has been cancelled successfully by the PSP.
2003	Payment	Refunded	The captured payment refunded successfully (full / partial) by the PSP. The manual operation / delayed refund - pending states, initiated.
2008	Payment	Payment via Stored	Initialized payment with a stored card.
2009	Payment	Authorized and Card Stored	The payment has been authorized successfully by the PSP and the card stored on a successful authorization.
2001	Payment	Captured	The payment has been captured successfully by the PSP initiated for refund.
2010	Payment	Rejected	The payment was rejected by the PSP or Acquirer need more granular states - message tbl front end can continue handling the generic state.
20109	Payment	Rejected sub state on timeout	Issuer down time; SDK returns this to the Velocity core.
20108	Payment	Rejected sub state on timeout	PSP down time; SDK returns this to the Velocity core.
2011	Payment	Declined	The payment was declined by the PSP / Acquirer while performing capture, refund, or cancel. No Vision impact; however, all declines have common state 2011.
4020	Session	Session Failed	The session failed or declined. One or more transactions in the session failed.
4021	Session	Session Failed	The session failed (maximum attempt exceeds). One or more transaction attempts failed.
4030	Session	Session Complete	The session completed successfully. The transactions in the session are complete and successful.
4031	Session	Session Partial	The session was partially completed. One or more transactions in the session were incomplete.

Additional codes:

Code	Description
0	Payment not made.
200	Request validated and accepted by back end.
400	Request rejected by back end because of validation error.
401	Authentication required.
403	Access denied.
415	Message transmitted in an unknown format or by using an unsupported content type.
500	Velocity server error.
502	PSP returned an unknown error.
504	A timeout occurred while communicating with the PSP.
1003	Card expired.
1005	Invalid card number.
1011	Invalid card name.
1012	Invalid card address.
1013	Invalid card date of birth.
1014	Card is inactive.
2007	Payment processed.
2019	Payment duplicated.
2084	Card not found.
4030	Payment success.
40031	Partial payment success.

<initialize-payment> Codes

<authorize-payment> Codes

<capture> Codes

<refund> Codes

Other Codes

`<initialize-payment>` Codes

`<authorize-payment>` Codes

`<capture>` Codes

`<refund>` Codes